SOLUTIONS: CALL RECORDING SOFTWARE SYSTEMS
SoundRecall is the most secure, scalable, and feature-rich call recording software system available today, as a single solution for your entire call recording needs.
Call recording is a necessity in today’s corporate world as a strategic business asset, some of its uses, all supported by SoundRecall, include:
• Business call recording for compliance
• Phone call quality monitoring to optimize agent performance
• Record-on-Demand with voice-signature verification
• Screen capture with voice recordings
• VoIP call recording/monitoring
• Agent or screen triggered recordings
• Encryption of recorded files for security
• Web based interface to access and manage all recordings
Powered by ALERIS intelligence Technology™, delivering media services and speech technologies along with telephony, database and network integration, SoundRecall allows us to develop a complete application suite for providing sophisticated and scalable phone call recording capabilities in any environment.
SoundRecall’s unparalleled sophistication and flexibility allows the architecture to be adapted to business needs rather than forcing an enterprise to adapt to a particular architecture or configuration. It is a rising star in the call recording software market today and has been fully tested and certified to work on both LINUX and Windows operating systems. Its flexibility allows the user to build just about anything you can imagine a business call recording software system capable of doing.
Whatever your business’s needs, from the simplest of systems to the most complex, SoundRecall™ from SoundNotes Technology, delivers call recording solutions that answer all your business needs.
SoundNotes provides advanced yet affordable call recording software solutions for all types of inbound and outbound call center environments, for applications ranging from tech support and billing inquiries to customer surveys and sales order entry.